Help center

How can we help?

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Getting started

Install, configure and deploy your first product.

Licensing

Understand tiers, upgrades and resale rights.

Billing & memberships

Manage purchases, invoices and All-Access.

Downloads

Access source, updates and watermarking.

Frequently asked

Can I try a product before buying?+

Yes — every product has a live, running demo you can launch from its product page, plus full public documentation you can read before purchase.

What do the license tiers mean?+

Standard is one project with no charging of end users. Extended lets you charge users on one domain. White-Label lets you rebrand fully as your own product. SaaS / Multi-Tenant lets you run it as a SaaS with many tenants. You can upgrade in place and only pay the difference.

What is All-Access?+

A membership that lets you download and deploy any product in the catalog for a flat monthly price, with active deployments metered by tier (Solo, Agency, Unlimited).

Do I get the source code?+

Always. Every product ships as full, unencrypted source. Downloads are watermarked to your account.

What is the refund policy?+

14-day money-back guarantee on single purchases, provided the download activity is within the window.

How does support work?+

Every product publishes a first-response SLA (24h) and a support window (6 months, renewable). Tickets are answered by the author studio.

Still stuck?

Open a ticket from any product page — authors answer within their published SLA.

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