How can we help?
Browse the essentials below, dig into the FAQ, or send our team a message — we answer by email.
Install, configure and deploy your first product in minutes.
Understand the four tiers, upgrades and resale rights.
Manage purchases, invoices, receipts and All-Access.
Access source, updates and account watermarking.
Frequently asked
Can I try a product before buying?＋
Yes — every product has a live, running demo you can launch from its product page, plus full public documentation you can read before purchase.
What do the license tiers mean?＋
Standard is one project with no charging of end users. Extended lets you charge users on one domain. White-Label lets you rebrand fully. SaaS / Multi-Tenant lets you run it as a SaaS with many tenants. You can upgrade in place and only pay the difference.
How do downloads and updates work?＋
Every product ships as full, unencrypted source. Downloads are watermarked to your account, and you keep access to updates within your support window.
What is the refund policy?＋
A 14-day money-back guarantee applies to single purchases, provided download activity stays within the window. See the refund policy for full conditions.
How does support work?＋
Every product publishes a first-response SLA (24h) and a support window (6 months, renewable). Tickets are answered by the author studio.
Still need help?
Can't find your answer? Send us a note and we'll get back within our support SLA. You can also browse products to open a ticket from any listing.